It’s hard to ignore the rapid rise of artificial intelligence (AI), especially since the launch of ChatGPT in late 2022. AI has become a buzzword across industries, but at GBA Logistics, it’s more than just a trend — it’s a tool we’ve been quietly using for years.

While the spotlight is currently on tools like ChatGPT and Microsoft Copilot, AI itself is far from new.

At GBA, we’ve long used AI-powered technologies such as document recognition to streamline operations and improve efficiency. Now, with the evolution of Large Language Models (LLMs), we’re entering a new era of productivity and innovation.

Unlocking Productivity with AI

LLMs like Microsoft Copilot offer powerful capabilities that can support our teams in a variety of ways, including:

• Reviewing and creating documents
• Writing and managing emails
• Assisting with programming tasks
• Generating presentations and summaries

These tools can help us work smarter and faster — but only when used responsibly.

Balancing Innovation with Responsibility

As with any powerful technology, there are risks. Many generative AI platforms may reuse the data you input to train their models. This means that if sensitive company or personal data is entered, it could potentially be exposed or made publicly accessible — a serious concern, especially under GDPR regulations.

To mitigate this risk, GBA is taking a proactive approach. We are limiting access to generative AI platforms that do not guarantee data privacy. Instead, we are adopting Microsoft Co-pilot Enterprise, a secure solution that integrates seamlessly with our Office 365 environment and ensures that your data stays protected.

Training for the Future

Recently, members of our team attended official training on Microsoft Copilot Enterprise. Many of you may already be seeing Copilot features embedded across Office 365 applications — and some of you already have access via an Enterprise license.

Copilot can assist with:

• Creating presentations
• Summarising and analysing documents
• Managing inboxes and drafting responses

While the benefits are clear, it’s important to remember that AI-generated content isn’t always accurate. Human oversight remains essential.

Our Commitment to Safe AI Use

To support the safe and effective use of AI across the business, we’ve developed a dedicated AI Policy, which will be shared with all teams shortly. This policy outlines best practices, usage guidelines, and the steps we’re taking to ensure data security and compliance.

Choose GBA Logistics for your delivery needs today. We offer safe, secure, and reliable logistics solutions tailored to businesses across the UK.

Whether you’re shipping locally or nationally, trust us to deliver with speed, care, and professionalism.